Privacy Policy

Information We Collect

To provide you with a safe, personalised, and legally compliant experience on wwj2, we collect the following categories of personal information when you register and use our platform:

• Identity information: full name, date of birth, gender, and nationality — required for account creation and age verification (21+ only).
• Contact information: email address, mobile phone number (used for account security and transaction alerts).
• Financial information: bKash account numbers, Nagad wallet IDs, Rocket mobile banking details, and transaction history — used exclusively for deposits and withdrawals.
• Technical data: IP address, device type, browser type, operating system, session timestamps, and approximate location data derived from your IP.
• Behavioural data: pages visited, games played, bet amounts, session durations, and interaction patterns on the wwj2 platform.

We do not collect sensitive data such as national ID numbers or biometric information unless explicitly required for regulatory compliance. Where we do, we will inform you separately and obtain your explicit consent.

How We Use Your Information

The personal data we collect is used strictly for the purposes listed below. We do not process your data for any purpose incompatible with these stated uses:

• Account management: creating, maintaining, verifying, and securing your wwj2 player account.
• Payment processing: facilitating deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported BDT payment methods.
• Responsible gaming compliance: monitoring gameplay patterns to detect signs of problem gambling and applying self-exclusion or limit measures where appropriate.
• Fraud prevention and security: detecting unauthorized access, suspicious transaction activity, or any form of platform abuse.
• Customer support: responding to queries, complaints, and verification requests submitted to wwj2's support team.
• Service improvement: analysing aggregate usage trends and behavioural data (in anonymised form) to improve platform performance, game selection, and user experience.

Legal Basis for Processing

wwj2 processes your personal data on the following lawful bases:

• Contract performance: processing is necessary to fulfil the player account agreement and deliver the services you have requested.
• Legal obligation: processing required to comply with applicable anti-money laundering (AML), know-your-customer (KYC), and age-verification obligations.
• Legitimate interests: fraud detection, platform security, and internal analytics conducted in ways that do not override your fundamental privacy rights.
• Consent: where required by applicable law for specific optional data processing activities (such as promotional communications), we will request and record your explicit consent.

Cookies and Tracking Technologies

wwj2 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse usage patterns. The types of cookies we use include:

• Essential cookies: strictly necessary for the platform to function — these cannot be disabled. They manage your login session, security tokens, and cart state.
• Analytical cookies: help us understand how users interact with wwj2 — page views, bounce rates, and feature usage — enabling us to improve the platform.
• Preference cookies: remember language settings, display preferences, and personalisation choices you have made on the platform.

You may disable non-essential cookies through your browser settings at any time. Please note that disabling cookies may affect the performance and availability of certain features on wwj2.

Data Sharing and Disclosure

wwj2 does not sell or rent your personal data. We may share your data with trusted third parties only in the following strictly limited circumstances:

• Payment service providers: bKash, Nagad, Rocket, Upay, and other BDT payment processors receive the minimum financial data necessary to complete your transactions securely.
• Game software providers: Pragmatic Play, Evolution Gaming, Spribe, and other platform partners may receive anonymised session identifiers for game integrity and RTP auditing purposes.
• Legal and regulatory bodies: where we are compelled by applicable law, court order, or lawful authority to disclose specific user data, we will comply while notifying you where permitted.
• Security and fraud partners: specialised identity verification and anti-fraud service providers who operate under strict data processing agreements and are prohibited from using your data for their own purposes.

Data Security

wwj2 implements multiple layers of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include 256-bit SSL/TLS encryption for all data transmitted between your device and our servers, encrypted storage of sensitive account data, role-based access controls limiting internal staff access to user data, regular security audits and penetration testing of our platform infrastructure, and automatic session timeout features to protect inactive accounts.

While we make every reasonable effort to protect your data, no digital transmission or storage system is guaranteed to be 100% secure. In the event of a data breach that is likely to affect your rights and freedoms, we will notify affected users promptly in accordance with applicable legal requirements.

Data Retention

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, subject to the following guidelines:

• Active account data: retained for the duration of your account plus a reasonable post-closure period for legal and audit purposes, typically five years.
• Financial transaction records: retained for a minimum of five years as required for anti-money laundering compliance and financial audit trails.
• Support and communication records: retained for a period of two years following closure of the relevant support case or correspondence.

Your Privacy Rights

As a registered user of wwj2, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact our support team using the email address provided at the bottom of this page:

• Right of access: you may request a copy of the personal data we hold about you, free of charge, within a reasonable timeframe.
• Right to rectification: if any personal data we hold is inaccurate or incomplete, you have the right to have it corrected or completed.
• Right to erasure: you may request deletion of your personal data, subject to overriding legal retention obligations (such as AML and financial audit requirements).
• Right to restrict processing: you may request that we limit how we use your data while a dispute or review is being resolved.
• Right to data portability: you may request your personal data in a structured, commonly used, machine-readable format for transfer to another service provider.

We will respond to all valid data rights requests within 30 days of receipt. In complex cases we may extend this period by a further 30 days, but we will always notify you of any extension and the reasons for it.

Third-Party Payment Processors

When you make a deposit or request a withdrawal on wwj2 using bKash, Nagad, Rocket, Upay, or any other supported payment method, your transaction data is processed directly by those payment service providers under their own privacy policies and terms of service. wwj2 receives only the transaction confirmation and reference data needed to credit or debit your account — we do not store your full mobile banking PIN, OTP codes, or card details on our servers.

We strongly encourage you to review the privacy policy of any payment provider you use in connection with wwj2 to understand how they handle your financial data. Links to those providers' policies are available on their respective websites.

Children's Privacy and Age Restriction

wwj2 is strictly an adults-only platform. We do not knowingly collect or process personal data from individuals under the age of 21. All users are required to confirm that they are 21 years of age or older at the point of registration, and we apply age-verification checks to enforce this requirement. If we discover that personal data has been collected from a person under 21, we will delete that data immediately and close the associated account without notice.

Changes to This Privacy Policy

wwj2 reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification. Your continued use of wwj2 following the posting of changes constitutes your acceptance of the revised policy.

We encourage you to review this Privacy Policy periodically to stay informed about how wwj2 protects your personal information. If you disagree with any changes to this policy, your recourse is to close your account and discontinue use of the platform.